SERVICES+971 585 547761


SERVICES+971 585 547761

Frequently Asked Questions

What models of vehicles are available?

We have a full range of group transport vehicles available with us including coaches, buses and minibuses (16 seater minibus). We always try to keep our fleet up to date with the latest models available. Should any other type of vehicle be required by our valued clients, it is well within our ability to arrange it, provided we get enough notice.

How soon should we contact the company?

Ideally, our valued clients should try to contact us as soon as possible before arriving in the Emirate, in order to be sure of securing the vehicles they require. We may, of course, be contacted on arrival in the Emirate. But naturally, it is advisable to reserve our service early in order to avoid disappointment. This is especially important during the high season.

Are the rates very high?

Our rates for the hire of our fleet of excellent vehicles are compliant with the international rates for group vehicle hire around the world and especially in the United Arab Emirates. However. we always endeavour to offer as competitive a rate as possible to our valued clients.

Will we get a new vehicle every time we hire one?

We take pride in our maintenance of our fleet of vehicles. All our vehicles are the latest models and look as good as new after repeated use,, thanks to our impressive and thorough maintenance.

May we contact the office any time of the day?

We offer a 24 hour helpline so that our customers may reach us at any time, especially in the case of an emergency. We wish to be available to our valued clients 24 hours a day.

If we don't like the vehicle, may we change the model?

We always endeavour to supply the vehicle most suited to the needs of our valued clients. If, however, for some reason the vehicle which we send appears to be unsuitable, we will endeavour to replace it with another, more suitable one.

May we cancel a vehicle if we change our plans

Yes, of course you may do so. But as we are trying to adjust with our valued clients, we humbly request that our valued clients may also let us know as early as possible about the cancellation in order that our operations may continue to run smoothly.

When we hire a vehicle, will a driver also be included in the rate?

All the vehicles supplied by us are hired out along with a driver who is an employee of the company. Our drivers are all trained and know each and every road route in the Emirate. They are also fully trained in safety measures and regulations, both regarding driving and regarding their vehicle.