Frequently Asked Questions
We have a full range of group transport vehicles available with us including coaches, buses and minibuses (16 seater minibus). We always try to keep our fleet up to date with the latest models available. Should any other type of vehicle be required by our valued clients, it is well within our ability to arrange it, provided we get enough notice.
Ideally, our valued clients should try to contact us as soon as possible before arriving in the Emirate, in order to be sure of securing the vehicles they require. We may, of course, be contacted on arrival in the Emirate. But naturally, it is advisable to reserve our service early in order to avoid disappointment. This is especially important during the high season.
Our rates for the hire of our fleet of excellent vehicles are compliant with the international rates for group vehicle hire around the world and especially in the United Arab Emirates. However. we always endeavour to offer as competitive a rate as possible to our valued clients.
We take pride in our maintenance of our fleet of vehicles. All our vehicles are the latest models and look as good as new after repeated use,, thanks to our impressive and thorough maintenance.
We offer a 24 hour helpline so that our customers may reach us at any time, especially in the case of an emergency. We wish to be available to our valued clients 24 hours a day.
We always endeavour to supply the vehicle most suited to the needs of our valued clients. If, however, for some reason the vehicle which we send appears to be unsuitable, we will endeavour to replace it with another, more suitable one.
Yes, of course you may do so. But as we are trying to adjust with our valued clients, we humbly request that our valued clients may also let us know as early as possible about the cancellation in order that our operations may continue to run smoothly.
All the vehicles supplied by us are hired out along with a driver who is an employee of the company. Our drivers are all trained and know each and every road route in the Emirate. They are also fully trained in safety measures and regulations, both regarding driving and regarding their vehicle.
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